Job Description

Lead ServiceNow/Moveworks Architect

Location: Orlando, FL | Seattle, WA | Burbank, CA

Pay: $90/hour

Job Type : Contract (Estimated 6+ Months)

About the Role

We are seeking an experienced Lead ServiceNow/Moveworks Architect to drive enterprise technology strategy for a globally recognized entertainment and media organization. This role will lead the design and evolution of enterprise architecture connecting ServiceNow, agentic AI platforms, and critical business systems to create smarter workflows, improve automation, and enhance the employee experience.

As a senior-level technical leader, you will own complex architectural initiatives, develop strategic roadmaps, and collaborate with executive stakeholders and cross-functional teams to deliver secure, scalable, and innovative technology solutions.

Key Responsibilities

• Lead end-to-end architecture and integration of ServiceNow, Moveworks, AI copilots, and enterprise applications.
• Develop technical roadmaps, architecture standards, and scalable integration strategies.
• Partner with engineering, product, HR, and operations teams to translate business needs into technical solutions.
• Design complex integrations across ITSM, HRIS, and other enterprise platforms.
• Establish data models, taxonomies, and governance standards to ensure data quality, security, and reliability.
• Create architecture diagrams, technical documentation, and performance metrics.
• Influence senior stakeholders on strategic technology decisions and mentor engineering and product teams.

Qualifications

• 10+ years of experience in enterprise architecture, solution architecture, engineering, or technical leadership.
• Deep knowledge of ServiceNow, including ITSM, ITOM, CMDB, workflows, and enterprise integrations.
• Experience designing AI-powered automation solutions, conversational AI, or enterprise copilots.
• Strong understanding of data modeling, taxonomy design, and governance frameworks.
• Experience leading complex, cross-functional initiatives in large enterprise environments.
• Excellent communication, strategic thinking, and stakeholder management skills.
• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field.

Nice to Have

• Experience with Moveworks, Microsoft Copilot, multi-agent AI, or conversational AI platforms.
• Background in HR service delivery or digital employee experience.
• TOGAF, ITIL, cloud, security, or other relevant certifications.
• Master's degree or MBA.

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