Job Description

Job Description

Job Description

Shipping Office Coordinator

• Eyewear company
• Oversees all daily office activity including Routing, Order Processing, Billing and Customer Service.
• Maintains ongoing knowledge of Customer Routing Guides and special requirements.
• Verifies and Routes all Customer Orders, checks initial input for accuracy and requests additional information as needed.
• Establishes and revises all Production Schedules.
• Monitors stalled jobs and moves them forward.
• Monitors information flow through all departments.
• Works directly with General Manager to insure all orders are being processed and scheduled to meet tight deadlines.
• Maintains an electronic archive of customer shipments.
• Researches all customer chargeback's in a timely fashion.
• Assists in Order Processing as needed.
• Manages and trains all direct reports.
• Experience with Amazon/E. Comm business a plus
• Must be able to multi-task and prioritize workload in a high stressed environment.
• Computer literate – experience with EDI, ASN and Microsoft Office.
• Detail Oriented and highly proficient in data entry and reporting.
• Excellent Management and Communication Skills.
• Process Improvement knowledge.
• Experience with MEGASYS and Document Management Software a plus.
• Smart, hard working, professional
• 4+ years experience.
• Steady work experience
• Perm
• 60K-80K
• Garden City Park

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